The Account page allows administrators to configure general settings that apply to all users on the Quickchannel account.

To access the account settings, click Settings > Account in the left-hand menu.

General Settings

Under General Settings, you can configure settings that affect the entire account.

Account name

The Account name is used to distinguish between multiple account user has access to and is visible in the upper right corner of the screen in Console.

The account name can be updated from this field.

Language

Use the Language dropdown to select the default language for the account.

The Quickchannel UI can be set to English, Swedish, Norwegian Bokmål or Finnish.
The UI of all Console elements will change on the account and for all users.

Timezone

Use the Timezone dropdown to select the timezone used for the account.

When the time zone set here is different than the current time for user using Console, it is displayed in several places to make sure time is set correctly, like showing when a media was uploaded or to show the correct start and stop time of a live or live studio event.

Multi-factor authentication (MFA)

The Multi-factor authentication (MFA) section allows administrators to require MFA for users accessing the account.

MFA required from

Use MFA required from to select the date and time from which MFA will become mandatory.

This allows users time to configure MFA before it becomes required.

Require MFA for users to access the account

Enable Require MFA for users to access the account to enforce multi-factor authentication for users on the account.

Once the requirement takes effect, all console users must have MFA configured to access the account.

Support access

The Support access setting controls whether Quickchannel Support can access the account when providing assistance.

Block support from accessing my account

Enable Block support from accessing my account if you do not want Quickchannel Support to be able to access the account.

When this option is disabled, support access is allowed.