If you encounter issues with SAML 2.0 Single Sign-On (SSO) login on the Quickchannel platform, you might need to inspect the SAML response from your identity provider. Here's how to do it on different browsers:

For All Browsers

1. Go to the page login page for Quickchannel Console
2. Follow the steps specific to your browser below.

Google Chrome

1. Open the Quickchannel login page.
2. Press F12 to open the Developer Tools console.
3. Select the Network tab, then click on "Preserve log" in the upper left corner.
4. Initiate the login on Quickchannel Console page by entering a valid e-mail address and press login.
5. If the Method column isn't visible in Web inspector, right-click any column label and choose "Method".
6. Look for a SAML Post in the Network log, then select that row.
7. Click on the Payload tab at the top. Locate the SAMLResponse element containing the encoded request. This value is the Base64-encoded response.

Mozilla Firefox

1. Open the Quickchannel login page.
2. Press F12 to open the Web Developer Tools console.
3. Select the Network tab.
4. In the upper right corner, click the gear icon and select "Persist logs".
5. Initiate the login on Quickchannel Console page by entering a valid e-mail address and press login.
6. If the Method column isn't visible in Web inspector, right-click any column label and choose "Method".
7. Find a POST SAML in the table, then select that row.
8. Click on the Request tab. Look for the SAMLResponse element to find the Base64-encoded response.

Apple Safari

1. Open the Quickchannel login page.
2. Enable Web Inspector in Safari preferences (Preferences > Advanced > Show Develop menu in the menu bar).
3. From the menu bar, choose "Develop" and then "Show Web Inspector".
4. Select the Network tab.
5. Click on "Preserve Log".
6. Initiate the login on Quickchannel Console page by entering a valid e-mail address and press login.
7. If the Method column isn't visible in Web inspector, right-click any column label and choose "Method".
8. Look for a POST SAML in the table, then select that row.
9. Click on the Headers tab. Locate the SAMLResponse element, which contains the encoded request. Scroll down to find Request Data with the name SAMLResponse. The associated value is the Base64-encoded response.